What is a library? What do librarians do?

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… There is NO one-size-fits all answer …

Back at the ALIA Information Online Conference in February, I asked a bunch of librarians around the breakfast table what they thought a library was and what librarians do. They all had different answers. Some involved dead cats. Some librarians also shared what they think new librarians need to know.

I made this little movie partly to share with students in my Introduction to Libraries unit. What comes out to me is how flexible librarians need to be and how enthused most of the librarians are about what they do – even if they all explain it rather differently …

Thank you to: Amy, Ruth, Con, Naomi, Peter, Kate, Andrew, Bonnie, Lucinda, Kim and Sophie.

This was shot using a Zoom Q3. I like the audio it produced, which is why I bought it. Most of the movie is black and white, however, because it could not cope with the dim light in the ballroom… so it was either some with bright orange faces or everyone with black and white…

What is a library? What do librarians do?

All of us, smarter than any of us. So let’s share.

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A couple of days ago, I added to my Twitter profile the phrase “all of us are smarter than any of us”. I seem to say it over and over to students. It is really the backbone idea around many of the things about which I am passionate – Open Source, unconferences, personal learning networks and libraries.

Wikipedia works because enough people care and put in time and effort to make something with authority. Pushing for an “Australian content only” site separate from Wikipedia would just not work. There is not critical mass to maintain it and more people would search Wikipedia first.

What if we had something similar in libraryland? We already do. I suggest that if we get behind the efforts below and read, comment and engage, we will make our own library lives easier. I would love to see Australian library folk adding Australian-based content to these sources.

 

Libraries Interact: blog central for Australasian Libraries . Started in 2006 by a group of Australian library bloggers. Anyone can join up and submit a blog post as long as it is relevant to libraries and Australasia.

 

Library Success: a best practices wiki .  Originally created by librarian Meredith Farkas. The Grand Dame of collaborative libraryland sharing that details ways that libraries have done things well. It is looking a bit tired at the moment, but pages like the Mobile Libraries page are still being updated. I wonder whether it would make a good student project for someone to research and update the topics? And for another to run a social media campaign to encourage people to contribute?

LISNews . Created by librarian Blake Carver in 1999 . Publishes news stories about libraries from around the world. A great way to find out who is doing what, and how what we do is regarded by other people. You can very easily contribute by suggesting a story . (And if you want to kill a couple of seconds in a very amusing way, check in every so often and watch the site tagline change …I believe that no kittens were injured in the production of the latest tagline)

LISEvents This aims to be a “library community conferences and events site”.  It is another Blake Carver brainchild. It was launched earlier in the week and so far there is just one Australian entry. Adding an entry is easy.  Something like this could become a great directory for Australian library events. There is also a “speakers” section where you can find someone who can talk about a particular topic or add your own details

 

LISVendor Created by law librarian, Sarah Glassmeyer. This wiki is self-described as  “a place for librarians to communicate and otherwise share information about our interactions and business dealings with library vendors: complaints and compliments about customer service, problems with products, pricing information, etc.”.

And … not really open contribution … . You can suggest ideas for blog posts in their Contributor Interest Form.   I think the profession would benefit if we engaged with what is being said here and through comments …

Hack Library School A collaborative blog by library students where they share not only the library school experience, but how that can be made better.

 

So…. are there other sources that I have missed?

Library Hack event at State Library of Western Australia: CoverItLive

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I am tweeting today from the State Library of Western Australia’s Day of Hack event. The event hashtag is #libhackwa . I am pulling these tweets and those from @libsmatter into a CoverItLive window below.

Here is a description of the event:

The national Libraryhack competition invites people to create mashups and apps using publicly available and reusable data. Re-mix library datasets and create new content, or re-purpose them and build new apps, and be in the running to win a great prize. The datasets for use can be found at: http://libraryhack.org/data/

Come to the State Library for a taster session and start thinking about what you might create to be able to enter the national competition. We’ll have mashing experts and specialists from the Australian Web Industry Association on hand to help you navigate your way through the wealth of info released for mashups.

The National and State Libraries of Australasia’s Reimagining Libraries initiative has a vision to:

In collaboration, the National, State and Territory Libraries of Australia and New Zealand will become leaders in empowering people to create, discover, use and transform our collections, content and global information resources.

There are ten separate projects to achieve this vision. Project number 5, lead by the State Library of Queensland, is described as:

Community created content – identifying and implementing a framework and tool set for everyone to create and transform online content

One element of this project in the Library Hack initiative. Anna Raunik from the State Library presented a paper at the recent ALIA Information Online Conference that explained the ideas and implementation of the project in the LibraryHack project.

Raunik, A. (2011). Reuse, recycle, reinvent.. new ways to use library data. Presented at the Information Online: ALIA 15th Conference and Exhibition, Sydney, Australia: Australian Library and Information Association. Retrieved from http://www.information-online.com.au/sb_clients/iog/bin/iog_programme_2011_A5.cfm?vm_key=64A5AF30-1422-0982-EB1CFB070F532D42

Here’s the CoverItLive window:

CoverItLive Public Libraries Western Australia Conference

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I am live tweeting the Public Libraries of Western Australia here in Fremantle today from my blogging twitter account, @libsmatter . I am chairing the keynote session and then co-facilitating a session with Cindi Trainor and John Blyberg in the afternoon.

I hope that Twitter’s recent dummy spit of not allowing 3rd party clients to use APIs has not affected CoverItLive too. I suspect not, because CiL does other things than just deal with Twitter, so it should be fine. If I find that feeds from Twitter are not being fed in, then I will change to the Cover It Live window in the middle of the event.

The window is pulling in tweets from @libsmatter and anything with the conference hashtag #plwaconf .

Here is the CoverItLive window:


 

Content machine, jumping fish and conferences coming up…

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CONTENT MACHINE

I am creating content, content, content for my work at the moment, so I am afraid I am not talking as much here. Technology for information management, and the history of libraries and what managers do in a public library are all ajumble in my head this week and being spat out into lecture notes and live lectures and screencasts and workshops.

Petrucenia, A. (2010). . Retrieved from http://www.flickr.com/photos/andriuxuk/4427753474/

Yes – I am enjoying my job. Discussion in the second hour of a workshop yesterday was everything one hopes university can offer to students (and tutors). Times like this make it worthwhile.

JUMPING FISH

And I had an amazing sunset snorkle at Cottesloe Beach that night – with silhouettes of fish jumping over orange tinged water while the moon rose over the shore. I could put my head under the water and swim through metres and metres of tiny fish then look up and see them jumping above the water.

CONFERENCES

PLWA

I am looking forward to co-presenting (and hanging out with) John Blyberg and Cindi Trainor at the Public Libraries Western Australia Biennial conference on April 1 in Fremantle. They are both American Library Journal Movers and Shakers and have damn fine library brains. Registrations close tomorrow. I have attended the last two conferences and  although I was looking forward to seeing some of the speakers that I knew, I found that there were several “dark horse” speakers who I learned a lot from. Maybe I just chose sessions well, but it is one of the *very* few conferences where every session was enlightening and interesting.

We are doing an “interactive session” about the Darien Statements and why it is useful to think about what the core of librarianship is for you. What do we mean by “interactive session”? – we will all find out together on the day…

NEW LIBRARIANS’ SYMPOSIUM

I am taking it as a sign of faith in my ability to make people want to get out of bed that I am keynoting this conference in Perth on the last day. On a Sunday. First thing in the morning. The morning after the conference dinner.  18 September 2011. The excellent Kate Davis and Mal Booth will be speaking in the days before me – and David Lee King in the afternoon. All these things make me really, really, really eager to do a great job.

The title of my talk will be “The Hidden Rulebook: building bridges instead of hitting brick walls”.

NATIONAL LIBRARY CAMP

This event is Monday after New Librarians’ Symposium, 19 September 2011. Many people at NLS will be staying for this. It will be exciting and fun and we will all laugh and learn. I can promise that much. Much more? I do not know. Registrations open soon.

Off to churn, churn, churn …

Horizon Report 2011

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The New Media Consortium/ Educause have released their annual Horizon Report that identifies and describes emerging technologies likely to have a large impact over the coming five years  on and use in teaching, learning, and creative inquiry.

Johnson, L., Smith, R., Willis, H., Levine, A., & Haywood, K. (2011). The 2011 Horizon Report. Austin, Texas: New Media Consortium. Retrieved from http://net.educause.edu/ir/library/pdf/HR2011.pdf

This years’ trends are:

Time-to-adoption One Year or Less:

  • • Electronic Books
  • • Mobiles

Time-to-adoption Two to Three Years:

  • • Augmented Reality
  • • Game-based Learning

Time-to-adoption Four to Five Years:

  • • Gesture-based computing
  • • Learning Analytics

The “key trends” and “critical challenges” at the start are often more interesting.

Key Trends:

  • • The abundance of resources and relationships made easily accessible via the Internet is increasingly challenging us to revisit our roles as educators in sense-making, coaching, and credentialing.
  • • People expect to be able to work, learn, and study whenever and wherever they want.
  • • The world of work is increasingly collaborative, giving rise to reflection about the way student projects are structured.
  • • The technologies we use are increasingly cloud-based, and our notions of IT support are decentralized.

Critical Challenges:

  • • Digital media literacy continues its rise in importance as a key skill in every discipline and profession.
  • • Appropriate metrics of evaluation lag behind the emergence of new scholarly forms of authoring, publishing, and researching.
  • • Economic pressures and new models of education are presenting unprecedented competition to traditional models of the university.
  • • Keeping pace with the rapid proliferation of information, software tools, and devices is challenging for students and teachers alike.

Who would feel OK asking libraries for money?

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… authors I hope…but we need to make it so…

File this one under “trends to watch out for” – or probably “trends that will steamroller us if we have not understood their effects by now”. We should be watching musicians for clues about how the change from physical to online,electronic, pirateable content affects an industry. What they are doing now may happen for authors within two years.

Amanda Palmer with Kim Boekbinder at the Geraldton Public Library today

In my post in an unfinished (I know!)  series, 11 answers for libraries in 2011: PART ONE I suggested that libraries should consider working together  “to create a single publishing platform and rights-management tool to allow easy creation and access to local content”. I think that we should add  to my fantasy platform an “easy direct payment system to authors”. This could mean providing an easy way for authors to receive payment in return for content from their readers, or a way for libraries to jointly subsidize production of works.

Libraries are used to paying for content. If the average academic library user understood the subscription costs to academic databases or scholarly articles, their heads would spin – we are talking sometimes tens of thousands for a single specialist database. We budget to pay for content. We want to give money to someone for content.

If in some cases we were to cut out publishers as middle men, as suggested by Michael Mace in his keynote at the ALIA Information Online Conference last week,  it would mean dealing directly with authors. If so, we need to make it an OK thing for authors to ask libraries for money. I wonder if the “halo effect” of libraries being such a great, beneficial institution actually stops authors from considering direct payment from libraries a possibility. Maybe we need to be more vocal about our budgets and willingness to pay.

After attending four performances by punk-cabaret idol, Amanda Palmer, in the last couple of weeks, I can see that libraries could position themselves in two new ways in a future where technology allows authors to better control their content distribution. One way would be as hosts for “ninja distribution” – free, limited access events. The other would be to directly subsidize content to ensure authors could eat while they create. More on this after looking at how Amanda Palmer is challenging music industry production.

Alice. (2011). AFP and Kim. Retrieved from http://www.flickr.com/photos/six_impossible_things/5421235865/ (Ninja Gig outside Art Gallery of W.A. on Saturday. That's me behind the blue camera 🙂 )

After a successful career with the Dresden Dolls, and some time solo with her material released under a record label, Amanda Palmer is now much more in control of her own distribution. Yes, she still plays large promoter-driven shows such as the one at the Sydney Opera House on Australia Day. She also uses online tools such as “bandcamp” to allow fans to purchase music at the price *they* choose to pay, often with a minimum of 99c or somesuch ridiculous price… although you can also buy her material for much more through iTunes. See for example her bandcamp download of the  album of Radiohead covers played on the ukulele .

During her Australian tour, she offered to play in a private concert for up to 50 people for a flat fee of $5000. This totally cut out the middlemen. Her reflection on the experience, though, reflects an unease that I think libraries will need to face if we want to deal directly with content creators.

i was actually kind of nervous about the gig[…] about whether we would all feel weird about a situation in which people had paid serious money – pretty much directly –  to attend a […] weird suburban picnic with a crazed piano player.

strange, i don’t feel weird or think twice about 2,000 people paying $80 to see me at the opera house, where i don’t handle the money.

but this was different – i was wondering if i’d feel strange, guilty, whatever. i didn’t. ‘

well, actually that’s a lie. when i first walked into the house and i saw all the food karina’s mother had cooked  {…]  i thought: i’m getting paid? for this?

why don’t i think that when i see catering? or when people bring me food backstage, like they often do, sometimes at great expense to themselves? i dunno.

i think there’s something inherently difficult about saying: THIS IS WHAT I COST IF YOU WANT ME directly to your fans.

it’s easier to say it to a promotor, to a venue. i say it all the time. it’s harder to say it to your friends and fans.

Over at the  Techdirt blog, their is a nice little post that looks further at Amanda Palmer’s model and the place of middlemen,  The Awkwardness Of Cutting Out The Middleman. They suggest that there is a place for middlemen, but if they are “obscuring the transaction” rather than adding value then maybe the audience would be more likely to give more money directly to the content creator. There then, is the quandry for libraries – if we are going to continue to be “middle men” between authors and readers, how do we ensure that we are adding value, not obscuring the transaction? See also the comments at the end of the post for opinions about middlemen and the music industry.

Libraries – as they always have  – can work as a mechanism for the community to pool their money to get the maximum content for their buck. To do this we must persuade the community to continue to fund us and – in a world where the middle man is being dropped altogether – persuade users and authors that they get real benefit from us buying content on our users’ behalf.

The second way libraries can support content creators is as venues for “ninja gigs”. Two of the Amanda Palmer performances I attended were organised the day before via social media , and at no cost to the attendees. Gratis. Both felt like an unconference of a gig – with the audience choosing what was performed and one event ending with Amanda crowd-surfing the mosh pit while continuing to play the uke. But – I will bet that next time Amanda Palmer is in town many of these people will now buy tickets to the paid gig.  Libraries – as a central, trusted institution with staff who maintain and cultivate relationships with authors – could act as venues for author readings or for limited-time downloads of electronic versions of author works. We have a reading public that we also cultivate, educate and host that could be matched with authors.

Hall, M. (2011). Amanda Palmer. Retrieved from http://www.flickr.com/photos/pixels-bandwidth/5394059713/ (Amanda Palmer and Neil Gaiman on stage at the Sydney Opera House, Australia Day 2011)

There have been experiments with similar approaches to free content by publishers, among many examples the attempt by HarperCollins to let fans vote for one of Amanda Palmer’s husband’s books to be provided online for free. Chap is called Neil Gaiman. You may have heard of him.  Problem was, the format they chose for American Gods was online-reading only with each page turn taking more time than it took to (illegally) download an entire ebook by bittorrent. Authors like science fiction author, Cory Doctorow, successfully release a free downloadable version of their books on the same day as the print edition comes out. He  very articulately described exactly why he does this  and how he feels about publishers and ebooks at last year’s Melbourne Writers’ Festival, Copyright vs Creativity .

I look forward to seeing how this plays out. If you want to hear directly from Amanda Palmer about her alternative models of distribution and her motivations, check out the interview from 28 January 2011 with David Weinberger from the Berkman Centre for Internet and Society at Harvard, Radio Berkman 173: The Portrait of the Self-Published Artist (Rethinking Music II) . Or if you are lucky enough to attend Webstock in New Zealand on Thursday 17 February you could check out her session about what she is doing and how she is using social media to do it.

CoverItLive – Web Analytics – Sebastian Chan, Powerhouse Museum

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In a workshop for 4 hours today as part of ALIA’s Information Online conference.

Here is a description.

Web Metrics for Collecting Institutions

Workshop facilitated by: Sebastian Chan, Manager, Web Services Unit, Powerhouse Museum, Australia

This half day workshop will take participants through some of the different options for measuring success and using quantitative approaches to extracting value from the use of online content. The session will cover the effective use of traditional web analytics tools such as Google Analytics, as well as exploring some of the options for measurement and learning from social media. The workshop also explores the implications of web metrics for improving user experience both online and offl ine, as well as showing examples of how to improve organisational intelligence and digital strategy through web measurement. Participants will have the opportunity to have their own organisation’s websites analysed if they are users of Google Analytics as part of the session. This is the fi rst time that Seb Chan has offered this workshop in Sydney, having run it to acclaim in the USA, UK and Europe.

CoverItLive window is below: