I’ve been a loyal customer of bluehost.com for eight years now.
If I renew my account hosting with them for one year, then it will cost me USD9.99 per month. For 3 years that would be USD6.99 per annum.
New accounts can get hosting for USD4.95 per year.
If I take advantage of a special members’ offer then I can get a second account for USD1.67 per month.
Here is the kicker. I could very easily take advantage of either the new account or member’s offer and set up a new account with a dummy domain, move my files from my current account to the new account, point my current domains to the new account, close my existing account and carry on as usual…. Which would take an afternoon that I do not have and collywobbles about whether it would all work that I do not want…
Where is the customer service in that ?